PRIVACY POLICY

Welcome to Jusani Wellness LLC! This Privacy Policy outlines how Jusani Wellness LLC ("Company," "us," or "we") collects, uses, and protects your personal information when you access or use our Website, coaching programs, products, and services. By accessing, using, or purchasing any of our offerings, you explicitly consent to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Site or programs.

Definitions

To ensure clarity, we've defined the following terms for this policy:

  • "Personal Data": Information that identifies you as an individual, such as your name, email address, mailing address, phone number, geographic location, purchase history, gender, credit card information, wellness goals, and browsing habits. This is sometimes also referred to as Personally Identifiable Information (PII).

  • "Aggregate Data": Information that does not, by itself, identify a specific individual. This can include website URLs, browser type, and Internet Protocol (IP) address.

  • "Website": Refers to our website at www.jusaniwellness.com and any affiliated sites.

  • "Programs, Products and Services": Any paid program or service, group course, or other offering provided by us.

  • "Site": Refers to our Website and all related products and services we may offer to you.

We may process the following specific categories of Personal Data:

  • Communication Data: Any communication you send us (e.g., through contact forms, email, text, social media).

  • Customer Data: Data related to your purchases (e.g., name, billing address, purchase details, card details).

  • User Data: Data about how you use our Website and online services, including content you post.

  • Technical Data: Data about your device and use of our Website (e.g., IP address, browser type, length of visit).

  • Marketing Data: Data about your preferences for receiving marketing communications from us.

Data Collection

We collect Personal Data when you voluntarily provide it to us, or when you interact with our Site and services. This includes:

  • Registering for an account on our Site.

  • Placing an order or making a purchase.

  • Entering a contest, giveaway, or promotion.

  • Responding to a survey, quiz, or communication (e.g., email).

  • Submitting content in a public forum or social media.

  • Providing information about gift recipients to fulfill a gift purchase.

  • Automatically through our analytics and tracking systems (e.g., through cookies).

How We Use Your Information

We use the information we collect to provide and improve our services, communicate with you, and operate our business. Our lawful grounds for this processing include the performance of a contract with you, our legitimate business interests, and your consent.

We use your data in the following ways:

  • To provide and fulfill our services and products to you.

  • To personalize your experience on our Site and deliver content and product offerings that are most relevant to you.

  • To process transactions and provide customer service.

  • To enhance and improve our Site and product offerings by statistically analyzing how our Site is used.

  • To administer contests, promotions, and surveys.

  • To ensure the security of our Site, maintain backups, and prevent fraud.

  • To deliver relevant marketing content and advertisements (including on third-party platforms like Facebook) and to measure the effectiveness of our advertising.

  • To resolve disputes, troubleshoot technical problems, and enforce our agreements.

Marketing Communications and Your Choices

Our lawful ground for processing your Personal Data for marketing communications is either your consent or our legitimate business interests.

  • You may receive marketing communications from us if you have made a purchase or requested information from us and have not opted out. You can also opt-in to receive our email newsletters and promotional offers.

  • You may ask us or third parties to stop sending you marketing messages at any time. You can do this by clicking the unsubscribe link at the bottom of our emails or by emailing your request to [email protected].

  • Opting out of marketing communications does not apply to Personal Data provided as a result of other transactions, such as purchases or customer service inquiries.

Automated Text Messaging (A2P) Compliance

By providing your phone number on our Website, you consent to receive communications from us via automated methods, including SMS/text messages, related to your purchases, program updates, or promotional offers. You may opt out at any time by replying "STOP." Message and data rates may apply. We comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA).

Disclosure of Your Personal Data

We do not sell, trade, or rent your Personally Identifiable Information to others. However, we may have to share your Personal Data with the parties set out below for specific purposes:

  • Service Providers: We work with third-party service providers (e.g., for IT, system administration, and payment processing like PayPal) who assist us in operating our Website, conducting our business, or servicing you. We only allow them to process your Personal Data for specified purposes and in accordance with our instructions.

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide professional services to us.

  • Government Bodies: Government bodies or law enforcement that require us to report processing activities or provide information upon receipt of a court order or subpoena.

  • Third-Party Platforms and Advertisers: Platforms and advertisers that support the running and growth of Jusani Wellness LLC. We may provide them with Aggregate Data or non-personally identifiable visitor information.

Cookies

Like many websites, we use cookies to enhance your experience and gather information about visitors and visits to our Website. A cookie is a small data text file that is stored on your device and uniquely identifies your browser.

  • How We Use Them: We use cookies to monitor Aggregate Data about site usage, store and remember your account and advertising preferences, and personalize the services we offer. We may also use advertising cookies to understand your interests and deliver relevant advertisements.

  • Your Choices: Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, please be aware that some aspects of our Site may not function properly if you disable cookies.

Data Security

Protecting your Personal Data is paramount. We implement a variety of security measures consistent with industry standards to safeguard your information against unauthorized access, alteration, disclosure, or destruction.

  • Technical and Physical Safeguards: We use encryption (like SSL technology), firewalls, and high-level password protection on our secure servers and data centers.

  • Limited Access: Access to your Personal Data is restricted to a limited number of employees and partners who have a business need to know such data and are required to keep it confidential.

  • Third-Party Processors: Credit card transactions are handled by reputable third-party banking institutions and processing agents who receive only the information necessary to securely process the transaction.

  • Security Limitations: While we strive to protect your Personal Data, it's essential to recognize the inherent security and privacy limitations of the Internet. We cannot guarantee that data transmission is 100% secure. You acknowledge and accept that the security, integrity, and privacy of information exchanged between you and us via our Site may be subject to limitations beyond our control.

  • Data Breach Notification: We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to do so. We also rely on you to promptly inform us of any security breaches affecting your device that may impact our Site or Service security.

Data Retention

We will only retain your Personal Data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When deciding the correct time to keep the data, we consider its amount, nature, and sensitivity, the potential risk of harm from unauthorized use or disclosure, and the legal requirements. For tax purposes, the law requires us to keep basic information about our customers for seven years after they stop being customers.

Your Rights and Control Over Information

You may opt out of any future contacts from us at any time. You can also exercise the following rights by contacting us via email at [email protected]:

  • See what data we have about you, if any.

  • Change or correct any data we have about you.

  • Have us delete any data we have about you, subject to legal and record-keeping requirements.

  • Express any concern you have about our use of your data.

Children's Privacy

To access or use www.jusaniwellness.com, you must be 18 years of age or older. The Site is not intended for users under the age of 18. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect or request any information from children under the age of 18.

GDPR: European or UK Data Subjects

For individuals in the EU and/or the UK, Jusani Wellness LLC acts as a processor of your Personal Data, with the controller being either our client or our client's customers. We process Personal Data solely in accordance with our client's instructions and obligations as a processor, ensuring that a data processing agreement is in place to establish appropriate safeguards.

Policy Updates and Revisions

We reserve the right to update or modify this Privacy Policy at our discretion without prior notice. Any amendments will be promptly reflected on this page. We will notify you about significant changes by sending a notice to the primary email address specified in your account or by placing a prominent notice on our Site. Your continued use of the Site after such modifications will constitute your acknowledgment of and agreement to the revised policy. This policy was last modified on April 9, 2025.

Miscellaneous

  • Scope of Policy: This Privacy Policy refers only to information collected through our Website and does not apply to information collected in person at events, coaching calls, or social media.

  • Third-Party Links: We may include third-party links on our Site. These linked sites have separate and independent privacy policies, and we have no responsibility or liability for their content and activities.

  • Governing Law: This Privacy Policy is governed by the laws of the United States and the State of Georgia.

Contact Information

For questions or concerns regarding this Privacy Policy, your Personal Data, or our privacy practices, please get in touch with our Privacy Compliance Officer at:

Email: [email protected]

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